At Shop and Save (accessible via https://shopandsave.site), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with our content.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect both personal and non-personal information to provide, improve, and personalize our services. The types of information we collect include:
a. Personal Information
This includes information that can be used to identify you directly, such as:
- Full name
- Email address
- Phone number
- Shipping/billing address
- Payment information (credit/debit card details, digital wallet info)
- Account login credentials (username, password)
b. Non-Personal Information
This includes data that cannot directly identify you, such as:
- Browser type and version
- Device type and operating system
- IP address
- Location data
- Pages visited on our website
- Time spent on pages
- Clickstream data
2. How We Collect Information
We gather information through various methods:
a. Information You Provide
You provide information directly when you:
- Register for an account
- Place an order or request services
- Subscribe to newsletters or promotional emails
- Fill out contact forms or surveys
- Engage with customer support
b. Automated Collection
We use cookies, tracking tools, and analytics services (e.g., Google Analytics) to automatically collect information when you use our website.
c. Third-Party Sources
We may receive information about you from third-party services such as payment processors, delivery partners, or social media platforms, if you link your account or interact through them.
3. How We Use Your Information
We use your data for the following purposes:
- Order Fulfillment: Process and ship your orders and manage returns.
- Account Management: Create and maintain user accounts.
- Customer Support: Provide support and respond to inquiries.
- Marketing & Promotions: Send promotional materials, offers, and newsletters (with your consent).
- Personalization: Customize your shopping experience based on browsing habits and preferences.
- Security: Detect and prevent fraud or unauthorized access.
- Analytics: Monitor site usage and improve our website’s performance and features.
- Legal Compliance: Comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
a. Service Providers
We share data with trusted vendors who help operate our website and services, including:
- Payment processors
- Shipping and logistics providers
- Email marketing platforms
- Web hosting services
- Analytics and tracking tools
These partners are required to handle your data securely and only for the purposes we specify.
b. Legal Obligations
We may disclose your information if required to:
- Comply with laws or legal proceedings
- Respond to lawful requests from public authorities
- Protect our rights, property, or safety
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a successor organization.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and collect analytics data. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Enable core functionality like secure login and cart management.
- Performance Cookies: Help us understand how users interact with the website.
- Functional Cookies: Remember your preferences and settings.
- Marketing Cookies: Track browsing habits to show relevant ads.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, including legal, regulatory, tax, accounting, or reporting obligations.
When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Ask us to delete your personal data under certain conditions.
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a structured format.
- Right to Object: Object to processing of your data for marketing purposes.
To exercise your rights, contact us at privacy@shopandsave.site.
8. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse, including:
- SSL (Secure Socket Layer) encryption
- Firewalls and secure servers
- Two-factor authentication (where applicable)
- Regular monitoring and security audits
Despite our efforts, no system is 100% secure. We encourage you to use strong passwords and safeguard your login information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us so we can delete the information.
10. Third-Party Links
Our website may contain links to external websites not controlled by us. We are not responsible for the privacy practices of those third-party websites. We encourage you to read their privacy policies before sharing any personal information.
11. International Users
If you are accessing our site from outside the United States, please note that your information may be transferred, stored, and processed in countries with different data protection laws. By using our website, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. When we make changes, we will revise the “Effective Date” at the top of the page and, if the changes are significant, we will notify you via email or website notification.
We encourage you to review this page regularly to stay informed about how we protect your information.
